Privacy Policy for Voucher Purchases

Pursuant to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, we inform you that we process personal data of customers who purchase our vouchers, as well as data of individuals who voluntarily provide their personal information to our company (in person, by phone, by email) or by registering on our website. This data processing is carried out in compliance with the fundamental rights and freedoms, as well as the dignity of the data subject, with particular regard to confidentiality, personal identity, and the right to the protection of personal data.

Purpose of Data Processing:

The processing of your personal data is carried out for the following purposes:

1.     Compliance with Legal Obligations: Compliance with legislative, regulatory, and EU provisions, as well as civil and tax laws related to the sale of vouchers.
2.     Contractual Fulfillment: Fulfillment of contractual obligations arising from the purchase of vouchers.
3.     Business Purposes: Management of the customer relationship, including the issuance and invoicing of vouchers, as well as the handling of inquiries and requests.
4.     Marketing and Information: Sending business information and advertising material, including offers and newsletters, with your consent.

Data Disclosure and Dissemination:

Your personal data may be disclosed, if necessary, in the following cases:

•     To public administrations and authorities, if required by law.
•     To credit institutions with which we have business relationships for processing payments related to the purchase of vouchers.
•     To natural and/or legal persons (e.g., law firms, tax consultants) if necessary for the fulfillment of our obligations.

The personal data processed by us will not be disseminated and will be disclosed only to the extent necessary.

Data Retention:

The data you provide in connection with the purchase of vouchers will be retained only as long as necessary to fulfill the contract and comply with legal retention obligations.

Data Processing Methods:

Data processing is carried out with or without the aid of electronic means and includes all necessary operations to achieve the purposes of processing. All necessary security measures are taken to ensure the confidentiality and security of the data.

Rights of the Data Subject:

You have the right to access the data we hold, correct it, delete it, or restrict its processing. You may also object to the processing of your data and exercise the right to data portability. If you believe that your rights have been violated, you have the right to lodge a complaint with the competent supervisory authority.

You can exercise your rights by sending a written request to the data controller:

Data Controller:

Boutique & Gourmet Hotel Orso Grigio
Peter Paul Rainer-Str. 2
I-39038 Innichen
T. +39 0474 913115
info@orsohotel.it
etracker
The provider of this website uses the services of etracker GmbH, Hamburg, Germany (www.etracker.com) to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject tothe strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with theePrivacyseal data protection seal of approval.

The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.

My visit data is used for web analysis.
Further information on data protection with etracker can be found here.